Location: Gurugram

Function: Supply – Brand Partnerships

Agrim is seeking a Brand Operations Manager to own the post-partnership execution and growth of strategic brands on our platform. This role focuses on running day-to-day operations, ensuring flawless execution of agreements, and driving sustainable growth for partner brands. The ideal candidate is detail-oriented, data-driven, and collaborative, with strong problem-solving skills to ensure both Agrim and partner brands succeed.

Partnership Execution: Manage and operationalize Joint Business Plans (JBPs) and other partnership agreements, ensuring deliverables are met on time.

Performance Tracking: Monitor key performance metrics (sales, penetration, category share, fulfillment, returns, etc.) for each brand and provide actionable insights.

Growth Enablement: Identify opportunities to increase visibility, adoption, and sales of partner brands on Agrim’s platform.

Partner Relationship Management: Act as the day-to-day contact for partner teams, ensuring smooth communication and timely resolution of queries.

Escalation Handling: Resolve operational issues (pricing, inventory, listing, seller disputes, logistics, etc.) quickly and effectively.

Cross-functional Coordination: Work with supply, category, product, and logistics teams to align on plans and troubleshoot bottlenecks.

MIS & Reporting: Build and maintain regular dashboards and reports for brand performance and share them with both internal and external stakeholders.

Process Improvement: Identify gaps in workflows, suggest automation or process fixes, and improve efficiency of brand management.

Market Insights: Stay updated on competitor activities and customer behavior to recommend brand-level interventions.

Education: Bachelor’s degree in Business, Economics, Marketing, or related field.

Experience: 4–8 years in brand/key account management, category management, or operations in e-commerce, B2B marketplaces, or FMCG.

Analytical Skills: Strong proficiency in Excel and data interpretation; SQL knowledge mandatory.

Execution Orientation: Ability to manage multiple projects with high attention to detail and deliver results under tight deadlines.

Relationship Management: Strong interpersonal skills to manage partner expectations and internal stakeholders effectively.

Problem-solving: Proactive in identifying issues and resourceful in driving solutions.

Mindset: Highly organized, growth-oriented, and comfortable in a fast-paced, evolving environment.